Our Service > Call Center

Call Center

Call-Center

We attend Retail Partner in Germany, Austria, and Benelux and Switzerland.

Trough our Call Center we are able to give detailed Information on Store-Level and we will process the Information for your disposal.

Customer and Order Service

  • Customer Support by telephone
  • Information
  • Coordination of appointment for field staff
  • Documentation
  • Reporting
  • Interview
  • etc.

Beyond our activity we provide an independent service for you:

Customer Service and technical Hotline as Outsourcing-Call Center.

Inbound:

Administration
  • Customer Support by telephone
  • Information
  • Documentation
  • Reporting
  • Order via phone
  • Complaint management

Outbound:

  • Coordination of appointment for field staff
  • Interview
  • Customer Survey

We are in charge of you excisting and potential new Customer. Our Call Center is working fast, obliging, revaiable. We do have the latest technical equipment and our workflow is efficient and enable the best service on behave of you.

Bildschirmausdruck: Logo der Firma SAP Call Center is amazing concerning your Calls: 069 / 96 231 - 333

ProReServ is Business-Partner – Our trade is the Customer contract. A long-time partnership with a lot of Mayor Customer speaks on its own – Or better for ProReServ.